Best-selling Business Process Software for BPO Industry|Orgzit

Specialized Workflow Management Software for BPO Industry

Cloud-based business process and outbound call management system
Provide customized and superior delivery services by centrally managing all customer information
Track and manage multiple campaigns for multiple clients from a single screen
Easily manage and optimize frequently changing client requirements and business processes
Ensure data security of all customer data and provision access only based on business needs
Automate communication to end customers through emails & SMS
Track and Maximize agent productivity with detailed reports & dashboards
Make calls directly from the software with Cloud Telephony Dialer integration
Record calls made by agents and monitor the call quality
Plan & Optimize staffing needs based on measured agent productivity analytics
Get started in less than a day